Purchases made through AMETHYSTCOLONY.COM may be returned within 20 days of the original ship date for domestic customers. Refunds will be made in the form of store credit. Sale items are FINAL SALE and cannot be returned.
To be eligible for a refund, your item must be unworn, with tags attached and in the same condition that you received it. It must also be in the original packaging.
*Gift cards, bodysuits, intimates, swim, items on sale and accessories may not be returned for a refund; unless received damaged, defective, or the wrong item(s) was shipped. These items are final sale.
To return your product, please email us at INFO.AMETHYSTCOLONY@GMAIL.COM so we can provide you a free return label for your convenience.
IN-STORE/POP-UP SHOP POLICY
Exchanges/Store credit only - must be made within 12 days of receipt date. Must have original tags, unworn/unwashed & have receipt present. All sale items, lingerie, bodysuits, swimwear and accessories are FINAL SALE.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund. Once approved, we will email you with a gift card for store credit.
We currently do not offer credits back to your account in the form of cash.
We currently offer free shipping on all orders + free return labels.
We currently do not offer international shipping. International countries will be added in the near future! Please check back for updates.
LOST OR STOLEN PACKAGES
All packages are shipped via USPS. For help finding your lost or stolen packages, please contact your local USPS and provide them your tracking information which has been emailed to you. We are not liable for lost or stolen packages once it has been labeled delivered via tracking.